Accessibility and usability: Web technologies

Accessibility and usability: Web technologies Abstract: The relationship between accessibility and usability can be a contentious issue especially with the advent of new web technologies. Does accessibility have an adverse effect on usability and vice versa and is this in anyway affected by new web technologies? With the advent of new web technologies it is thought by some that the two supposedly bipolar methodologies of web design and evaluation contradict one another even more. In order to determine if this is in fact true this paper will look at the effect of new web technologies on accessibility and usability and the current practices in each of these areas. This paper considers various views on this topic, compares definitions and methodologies and concludes that even when using new web technologies, embracing both sets of practices and recognizing their points of similarity, it is still possible, with considered and judicious use of new web technologies to make a web design that is both usable and accessible. 1. Introduction Some accessibility practitioners believe that by applying new web technologies to a web design, that because of the added level of complexity, they create another barrier to disabled people (Everett 2006). Some usability practitioners believe that by enforcing accessibility practices that the interactivity will in some way suffer (Koch 2002). In terms of new web technologies is this still the case. Is there any merit in these beliefs? Can common ground be found to achieve the some kind of balance? There appears to be a lack of clarity of what constitutes a usable web site and misunderstanding of what constitutes a truly accessible website. The aim of this paper is to discuss the relationship between usability and accessibility by firstly looking at the differences between them and where they overlap. We will then need to understand current thinking on the relationship between accessibility and usability and how it is affected by current web technologies. Will Web Standards and new web technologies have an effect on accessibility and usability? With the advent of Web standards (Featherstone et al. The Web Standards Project 1998) and updated web accessibility guidelines (Henry et al. W3C 2008) it has become easier for developers to create sites that are more usable and accessible. This paper will also investigate technologies such as AJAX (Asynchronous JavaScript and XML)(Garrett 2005), and whether this will have any further effect on the relationship between accessibility and usability 2. Definitions and methodologies 2.1 New web technologies (Web 2.0) The concept of Web2.0 began with a conference brainstorming session. Members noted that far from being unviable after 2001, when many online businesses collapsed, the web was more important than ever, with exciting new applications and sites appearing regularly (OReilly 2002). Web 2.0 websites are characterized by their rich and interactive content. This is in stark contrast to the static HTML. By using scripting technologies such as JavaScript an AJAX (Garrett 2005) it is now possible to create web-based applications that resemble desktop applications with the advantage of being able to access them from almost anywhere. Through the use of scripting libraries it is now possible to add interactive desktop-like interface items to web pages and provide the ability to allow users to make changes to current content. Core characteristics of Web 2.0 web sites are (OReilly 2002): Web Services, not packaged software (Web applications) User control over data sources that become more comprehensive the more people use them (Wikis) Users trusted as co-developers (Wikis, blogs) Harnessing collective intelligence Software available to almost any device (Mobile Apps) Lightweight user interfaces and development models With all of these new technologies and coding techniques, what effect do they have on the relationship between accessibility and usability? Web 2.0 has the potential to enhance usability due to the added ability to create a more rich and interactive environment for the website user. However with all of these new technologies, can they be interpreted by assistive technologies used by disabled users? Have disabled users been considered? Will methodologies such as design and evaluation need to change? 2.2 Accessibility The web gives people with disabilities the ability to do things that they would be unable to do via any other avenue. The web offers them freedom and independence. However, all of these possibilities are removed if a web site is not created in an accessible way. Essentially accessibility can be defined as access for everyone no matter what disability they suffer from (Berners-Lee, via Henry W3C 2009). Other have a more flexible approach such as Clark (2002) where he suggests that allowances of for disabled users should be made to make a website accessible. Another term used in connection with Accessibility is Universal Design, which incorporates elements of usability with the goal of making websites or any product as usable as possible by as many people as possible without requiring adapted or specialized design. (Mace 2008) The guidelines by which most accessibility practitioners develop and evaluate websites is Web Content Accessibility Guidelines (WCAG) 2.0 which are updated standards developed by The World Wide Web Consortium (W3C). These are written to accommodate new technologies and provide better and more comprehensive help for developers and designers when trying to make websites accessible. These standards consist of 12 guidelines that are organized under 4 principles: perceivable, operable, understandable, and robust. For each guideline, there are testable success criteria, which are at three levels of priority: A, AA, and AAA with all A guidelines having the highest priority (Caldwell et al. W3C 2008). The four principles of the WCAG 2.0 guidelines can be explained as follows (Caldwell et al. W3C 2008): Perceivable Web content should be made available to any or all of the senses sight, hearing, and/or touch Operable Interface objects such as forms, controls, and navigation must be operable independent of the input method Understandable The sites content, information and interface must be understandable to the target audience Robust Sites can be used reliably by a wide variety of user agents such as web browsers, mobile devices and assistive technologies The W3C also lists various methods for evaluating websites for accessibility to determine their compliance with WCAG (Abou-Zahra et al. W3C WAI 2008). Various methods including preliminary reviews, manual and automated evaluation tools, are used to determine compliance. When developing websites whether with new technologies or not it is recommended that Web Standards coding practices should be used to attain conformance with WCAG 2.0. Web standards are technologies and practices established by the World Wide Web Consortium (W3C), along with other groups and standards bodies for creating and interpreting web-based content. By making use of these technologies it is possible to create web content that benefit a greater number of users and at the same time making this content usable in the long-term regardless of technology changes (Featherstone et al. WASP 2006). The Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C) has developed an Accessible Rich Internet Applications Suite (ARIA) in order to make rich internet content more accessible for people with disabilities (Henry et al. W3C 2009). This suite is currently not fully supported in all user agents (browsers) and AJAX libraries (Henry et al. W3C 2009). Will updated accessibility practices be able to enhance or be incorporated into usability practices? 2.3 Usability The generally accepted definition for usability in ISO 9241 states: the extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use Usability is defined by five quality components (Nielsen 2003): Learnability: Ease with which a basic task can be completed at the first attempt. Efficiency: The speed with which a task is performed Memorability: The ease with which an interface will be remembered. Errors: The number and severity of errors Satisfaction: The level of enjoyment or pleasure when using an interface An extension of usability is the term User-Centered Design (UCD) (Preece et al. 2006), where users are involved throughout the lifecycle of website developments by using structured methodologies in order to determine and meet all the needs of the target user (Usability.gov 2009). Some of the techniques used include (Usability.gov 2009): Usability testing Representative users are observed while attempting to complete set tasks. Notes on the observations of user behavior and comments are made. Card sorting Participants arrange and even label cards representing site content into logical groups and categories to inform the information architecture of a site design. Individual interviews Individual participants are interviewed typically for 30 minutes to an hour either in person, by telephone, or by any means available which allows conversation. These interviews can be formal or informal and do not involve observation. Contextual interview or field studies Contextual interviews are similar to user testing because the users are observed, however they are not given a set of task but are rather observed in there natural environment. Observers also take notes. Surveys These are used to obtain data from large groups of people in a relatively short time and are normally used to gather user requirements. They can also be used for summative usability evaluation. Focus groups These are usually a discussion among eight to twelve current users or potential users or stakeholders of your site conducted by an experienced moderator. Focus groups typically lasts approximately two hours and covers a range of topics that are decided on beforehand. Task analysis Is used to determine the typical tasks that users perform to achieve a particular goal. Work patterns are studied and broken down to provide a list of tasks and the order in which they are performed. Prototypes Are representations of your website/application shown to users in order to inform the design and determine any major defects before proceeding with further development. These can range from paper drawings (low-fidelity) to near complete products (high-fidelity). Expert evaluations Experts are asked to evaluate sites for usability employing various methods such as heuristic evaluation where sites are evaluated against a set of usability principles. Other methods such as Cognitive walkthroughs and pluralistic evaluation are used (Preece et al. 2006). Will usability practices need to include accessibility practices in order to include people with disabilities or will doing this minimize usability of web products? 3. Relationship 3.1 Would disabled users also benefit if usability practitioners considered accessibility guidelines as part of the efficiency and satisfaction of a site? By analyzing the definitions for accessibility and usability to understand their relationship to one another we can see that accessibility focuses on the making allowances to improve the experience for a particular group of users whereas usability focuses on the effectiveness, satisfaction and efficiency in achieving a specified goal of a particular user when using a website. We can see here that the goals are similar albeit with a slight difference in focus. Disabled users can be considered a group of users with varying needs however; in many cases they are not considered when websites are being built (Disability Rights Commission 2004). If a site is not accessible to a user it will obviously not be an enjoyable or effective experience (Clark 2002). With usability the target audience is determined by means of usability techniques such as questionnaires, surveys and focus groups (Preece et al. 2006). However in many cases accessibility practitioners do not attempt to determine the level of use by a particular disability group for a specified website (Chandrashekar et al. 2006). Some work has been done in this area, however the uptake has not been as expected (Sloan 2006). In addition when websites are developed the focus of the accessibility effort is placed on the needs of blind users without bearing in mind the needs of other user groups such as those with colour-blindness or low vision. This is mainly due to a lack of awareness of what disability groups exist, besides blind users, and the varying difficulties encountered by these people. The WCAG 2.0 guidelines attempt to cover these areas but without being able to see these users encounter problems there is little impact and therefore less motivation to cater for these users. From this we can deduce that disabled users should be included as a potential target group and this should be determined by incorporating usability techniques into web accessibility practices. 3.2 Should both sets of guidelines and principles be adopted by both sets of practitioners or should a single Universal set of guidelines be used? If we compare the most commonly used guidelines of both parties we can see that there are similarities. Usability practitioners commonly make use of Nielsens usability heuristics to perform expert evaluations (Nielsen 1994): Visibility of system status Information should be given to the user via appropriate and reasonably timed feedback Match between system and the real world Language and terms that are familiar to the target audience should be used. Information should be presented naturally and logically. User control and freedom If a user makes a mistake they must be able to exit the function easily or undo the action without being confronted by confusing and unnecessary screens or dialogs. Consistency and standards The system should be consistent in terms of words to indicate actions, navigation and the system should use conventions that the user is accustomed to. Error prevention Always attempt to prevent the error in the design instead of providing good error messages Recognition rather than recall System elements, actions and objects should always be visible or easy to retrieve in order to alleviate the need for recall of previous actions or instructions. Flexibility and efficiency of use The system should be flexible enough to accommodate experienced and inexperienced users. The system should be configurable to allow access to frequently used actions. Aesthetic and minimalist design Only important and relevant information should be displayed in dialogues. Irrelevant or unnecessary information will detract or diminish the visibility of important information. Help users recognize, diagnose, and recover from errors Messages and suggested solutions to problems should be written in language that is plain, precise and constructive. Help and documentation If necessary, documentation should be focused, concise, concrete and easy to locate Now let us expand on the four principles of the WCAG 2.0 accessibility guidelines mentioned in section 2.1(WCAG 2008) and point out any similarities between these and Nielsens heuristics. Perceivable Web content should be made available to any or all of the senses sight, hearing, and/or touch. Usability guidelines for Visibility of System Status, Recognition rather than recall (Nielsen 1994) will fail for the disabled user if the items in the site are not perceivable. Operable Interface objects such as forms, controls, and navigation must be operable independent of the input method User control and freedom and Flexibility and efficiency of use (Nielsen 1994) guidelines are not satisfied if they are not operable. If a site is very complex or unattractive it can be difficult to operate therefore it should make use of Aesthetic and minimalist design (Nielsen 1994). A site cannot be operated if it does not apply Consistency and standards (Nielsen 1994). Understandable The sites content, information and interface must be understandable to the target audience User control and freedom, Consistency and standards, Error prevention (Nielsen 1994) cannot occur if the content is not understandable. Help and documentation (Nielsen 1994) is necessary to improve understanding. It also not possible to Help users recognize, diagnose, and recover from errors (Nielsen 1994) if the site cannot be understood. Robust Sites can be used reliably by a wide variety of user agents such as web browsers, mobile devices and assistive technologies. In many cases minimalist design (Nielsen 1994) of a website will allow for web standards-based coding techniques to be employed which will allow it to be used on a variety of devices. Also be easier to follow platform conventions in terms of Consistency and standards (Nielsen 1994). As we can see there is an overlap between the two sets of principles. This overlap in principles could be the reason that Thatcher et al. (2003) where he suggests that accessibility issues are a type of usability problem hence accessibility is a subset of usability. Conversely Universal usability as conceptualized by Shneiderman (2003) where usability problems are thought of as a subset of accessibility problems, which expands the scope of usability to include disabled users in usability evaluations. However it is suggested the relationship between accessibility and usability isnt simply a case of applying a universal approach but that issues also be grouped into categories (Petrie et al. 2007). These being: Problems that only disabled users experience are referred to as pure accessibility problems Problems that only able-bodied users experience are referred to as pure usability problems Problems that both groups of users experience are referred to as universal usability problems The use of a universal set of guidelines is a good starting point however they will need to be refined to include the various accessibility and usability problems encountered by disabled and able-bodied users. 3.3 Should accessibility professionals employ usability practices? Usability practitioners employ numerous methods to determine the effectiveness, efficiency and satisfaction of a project whereas accessibility practitioners will use various techniques and methods to achieve compliance with a set of guidelines. User testing is used by both sets of practitioners, more so by usability practitioners (Chandrashekar et al. 2006). However the difference being that usability practitioners will use this method early on and throughout the design process (Preece et al. 2006 p412). Accessibility practitioners will employ this method at the end of the project. Both groups make use of design guidelines (section 3.2). However guidelines are possibly not the most effective way of evaluating accessibility or usability as they are to be used as guidance but cannot by their nature guarantee the desired results. There are similarities between the accessibility and usability principles with accessibility guidelines being more technical in nature (Kelly et al. 2007), as they require websites to present a particular level of coding. However there are a number of non-technical accessibility guidelines. It is often thought that by making use of accessibility guidelines or universal design techniques that a site will be accessible by all. However this is not necessarily the case (Petrie 2007). Usability guidelines can also present problems (Spool 2002). As with the use of any guidelines they can conflict with one another, they can be misinterpreted and misapplied and they do not guarantee results. In practice accessibility experts will evaluate web sites against guidelines as opposed to user testing. However this has also been found to not be the most effective way of making a website accessible as shown by Disability Rights Commission (DRC) investigation, into website accessibility for disabled people. The study found that designers could not be expected to understand and repair the problems that disabled users experience when visiting a website. To overcome this problem the report suggests that disabled users should be directly involved in the development process (Disability Rights Commission 2004). Guidelines are important from a technical standpoint however it is also important to recognize that the guidelines cannot accommodate all users all of the time. The areas where the guidelines are not practical or important need to be clearly identified and alternate methods need to be identified in order to achieve accessibility (Kelly et al. 2007). Since the publication of the WCAG 2.0 in 2008, however, there are a variety of success criteria and methods suggested that could be used to achieve accessibility (Henry 2008). This being the case guidelines for measuring accessibility is still used predominantly because of the difference in cost between an expert evaluation and user testing and the availability of participants. It is often difficult to get a broad spectrum of users with varying disabilities and therefore accessibility practitioners inevitably end up repeatedly utilizing the same participants for disabled user testing. The reason cost is an issue is due to the fact that accessibility is not built into the project from the beginning and that many do not view it as being of great importance as the number of disabled users is thought to be proportionately very low in comparison with non-disabled users. However there is a strong business case for including disabled users. Christopherson (2007) states: The combined spending power of the 10 million people with a disability in the UK amounts to  £80 billion. There are 6 million people in the UK with dyslexia, with severe cases numbering around 4 million. Many users do not class themselves as disabled even though they may often suffer from disabilities that arent physically manifested such as age related issues, colour-blindness or cognitive difficulties. Some websites do not cater for older devices. By not including disabled users fully may exclude many users from a website which could mean a significant loss in revenue. In many cases accessibility testing is normally regarded as something that can be quickly done at the end of a project in order to comply with the legal obligations of a project. This approach to web accessibility is very shortsighted and potentially costly. If accessibility problems are encountered at the end of a project they can be very difficult to rectify after the fact. As is now recognized in the usability field, it is more efficient and cost effective to include usability evaluation from the beginning and throughout a project. This should also the case for accessibility evaluation as promoted by Henry (2007) in his book Just Ask: Integrating Accessibility Throughout Design. The main chapters deal with: The importance of building accessibility at the beginning and throughout the project Including disabled users and not relying only on standards and guidelines Tips on how to deal with disabled users It is better to involve disabled users throughout the lifespan of a project rather than relying on guidelines alone. By involving disabled users practitioners may be able to determine accessibility issues and usability issues which may have been otherwise missed in usability testing (Petrie 2007 pp 405). Accessibility professionals should not adopt usability principles if they are only going to rely on guidelines. However the usability practice of including actual users in evaluation and design from the start and throughout a project should be adopted. 3.4 What effect do new technologies have on usability? As stated earlier (section 2.1) new web technologies can enhance usability. Is this statement true? Does the ability to add more interactivity to a website improve the usability? According to Nielsen (2007) Web 2.0 technologies add more complexity to a website where it is sometimes not necessary and divert design resources. In his report he found amongst other things that: Internet applications were too complex Community content has too few users on the Internet Features merged from different websites (Mashups) can cause branding confusion Application type websites will benefit most from the use Web 2.0 technologies. Most other websites have very few repeated actions thus not requiring the use of this technology. Therefore as Nielsen (2007) states that efficiency is not as important as simplicity and that modest use of Web 2.0 technologies can be of benefit, however the benefits of advanced features have little effect in improving the users experience. If used modestly new technologies can be beneficial for certain types of user experience such as web applications. 3.5 What effect does new technologies have on accessibility? In a study by Hailpern et al. (2009) it was found that Web 2.0 applications force blind users to adapt to an inaccessible use model, although the evolution of technologies such as WAI-ARIA (section 2.3) and AJAX (section 2.3) may change this in the future. Some believe that Web 2.0 will make it more difficult to create accessible websites. Christopherson via Everett (2006) states that if accessibility is not kept in mind there is a greater chance that Web 2.0 will cause problems for disabled users. Basically Web 2.0 adds a further level of complexity, both in terms of accessibility and usability and this will need to be considered throughout the design process if these technologies are going to be used. 4. Conclusion To make sites that are usable and accessible we will need to change our thinking of usability. Is your site still usable if sighted people can fully and conveniently use it but it is a frustrating exercise for a blind person? (Clark 2003) In understanding the concept of an accessible site we have to understand what an accessible site is. A disabled persons experience of a website does not have to be identical to that of an able-bodied person. If accessibility features are simple and well written they should be unnoticed (Clark 2002). Clark (2002) reiterates, Equality is a misnomer. Equivalency is the goal. As can be seen from the above discussion there is an overlap between the definitions and methodologies employed by accessibility and usability practitioners and that there is scope for accessibility guidelines to be employed by usability practitioners and vice versa. However this is not simply a case of making a universal set of guidelines, as firstly accessibility and usability issues cannot be universally grouped and that there are distinct groups of accessibility issues. Secondly the use solely of guidelines is fraught with controversy and do not necessarily guarantee that a site will be accessible or usable. Involving users both disabled and able-bodied throughout the project lifecycle is the most effective approach in achieving the most usable and accessible product. Involving disabled users is also makes good business sense. Web 2.0 technologies do have an effect on the relationship between accessibility and usability. For them to not have a negative effect they need to be used with discretion always bearing in mind that they add a level of complexity for both able-bodied and disabled users. Therefore we can conclude that that by embracing the techniques and methodologies and recognizing points of similarity between usability and accessibility practices, and with modest and careful, considered use of new web technologies a web design can be made both usable and accessible. References Abou-Zahra, S (ed) (2008) Evaluating Web Sites for Accessibility: Overview. Worldwide Web Consortium, Web Accessibility Initiative. Available at: http://www.w3.org/WAI/eval/Overview.html. Accessed 7 December 2009. Caldwell, B, Cooper, M, Reid, LG Vanderheiden, G (2008) Web Content Accessibility Guidelines (WCAG) 2.0. Available at: http://www.w3.org/TR/2008/REC-WCAG20-20081211/. Accessed 7 December 2009. Christopherson, R (2007) Making the business case for accessibility. AbilityNet. Available at: http://www.abilitynet.org.uk/webbusinesscase. Accessed 7 December 2009. Chandrashekar, S, Fels, D, Stockman, T, Benedyk, R. (2006) Using think aloud protocol with blind users: A case for inclusive usability evaluation methods. Proceedings of the 8th international ACM SIGACCESS conference on computers and accessibility, Portland, Oregon Clark, J (2002) Building Accessible Websites. New Riders. Available at: http://joeclark.org/book/. Accessed 7 December 2009. Disability Rights Commission (2004) The web: access and inclusion for disabled people. Available at: http://joeclark.org/dossiers/DRC-GB.html. Accessed 7 December 2009. Everett, C (2006) Web 2.0: A step backwards for accessibility? ZDNet.co.uk. Available at: http://resources.zdnet.co.uk/articles/0,1000001991,39284428,00.htm. Accessed 7 December 2009. Featherstone, D. Gustavson, A. Sims, G (1998) Working together for standards The Web Standards Project. Available at: http://www.webstandards.org. Accessed 7 December 2009. Garrett, JJ (2005) Ajax: A New Approach to Web Applications. Adaptive Path. http://www.adaptivepath.com/ideas/essays/archives/000385.php. Accessed 7 December 2009. Hailpern, J, Guarino-Reid, L, Boardman, R, Annam, S (2009) Web 2.0: blind to an accessible new world. Proceedings of the 18th international Conference on World Wide Web (Madrid, Spain, April 20 24, 2009). WWW 09. ACM, New York, NY. Henry, SL (2009) W3C: Accessibility. Worldwide Web Consortium. Available at: http://www.w3.org/standards/webdesign/accessibility. Accessed 7 December 2009. Henry, SL (2007) Just Ask: Integrating Accessibility Throughout Design. Madison, WI. Available at: http://www.uiAccess.com/JustAsk/. Accessed 7 December 2009.

A Summery of Organic Chemistry :: essays research papers

A condenser: during distillation the vapour passes through a tube that is cooled by water Fractional distillation: The process used to separate a mixture of several liquids, based on their different boiling points Aerobic respiration: chemical process in which oxygen is used to make energy from carbohydrates (sugars). Also known as oxidative metabolism, cell respiration, or aerobic metabolism Anaerobic reparation: form of respiration in which energy is released from chemical reactions in which free oxygen takes no part Equation for combustion of an alcohol: R-OH (l) + O2 (g) --> CO2 (g) + H2O (l) Fermentation: In its strictest sense fermentation (scientifically called zymosis) is the energy-yielding anaerobic metabolic breakdown of a nutrient molecule, such as glucose, without net oxidation. Fermentation yields lactate, acetic acid, ethanol, or some other simple product. Cell membrane: The outer boundary of the cell. The cell membrane helps control what substances enter or exit the cell Endoplasmic reticulum: network of membranous tubules in the cytoplasm of a cell; involved in the production of phospholipids, proteins, and other functions. Rough ER is studded with ribosomes; smooth ER is not. Golgi apparatus: An organelle in eukaryotic cells containing cells consisting of stacks of membranes that modify, store, and route products of the endoplasmic reticulum Ribosomes: Small cellular components composed of specialized ribosomal RNA and protein; site of protein synthesis. See ribonucleic acid Centriole: Paired cellular organelle which functions in the organization of the mitotic spindle during cell division in eukaryotes Mitochondria: The mitochondria are the principal energy source of the cell. Mitochondria convert nutrients into energy as well as doing many other specialized tasks Cytoplasm: the cellular substance outside the nucleus in which the cell\'s organelles are suspended Nucleus: the nucleus is an organelle, found in most eukaryotic cells, which contains most of the cell\'s genetic material. Nuclei have two primary functions: to control chemical reactions within the cytoplasm and to store information needed for cellular division Vacuoles: A membrane-enclosed sac taking up most of the interior of a mature plant cell and containing a variety of substances important in plant reproduction, growth, and development Chloroplasts: Disk-like organelles with a double membrane found in eukaryotic plant cells; contain thylakoids and are the site of photosynthesis. ATP is generated during photosynthesis by chemiosmosis. Cell wall Structure produced by some cells outside their cell membrane; variously composed of chitin, peptidoglycan, or cellulose. Organelle: specialized subcellular structure having a special function; eg mitochondria. 23/46 chromosomes: Egg and sperm cells contain 23 chromosomes, made up of 22 autosomes and either an X or a Y.

Malnutrition Essay examples -- Social Issues, Poverty, Vitamin Deficie

Introduction Malnutrition is a global challenge in low-income and middle-income countries particularly in sub-Saharan Africa and south Asia (Shetty, 2002, Black, et al., 2008). More than ten million children under five years of age die annually worldwide and percentage of child deaths in sub-Saharan Africa is approximately 41% and another 34% in south Asia (Black, et al., 2003). It was estimated that more than 50% of these child deaths could be attributed to the potentiating effects of malnutrition in infectious disease such as diarrhoea, pneumonia, malaria, tuberculosis, and other infections (Rice, et al., 2000, Caulfield, et al., 2004). As a result of essential nutrient deficiencies in the daily diet as well as the impact of recurrent infections malnutrition is a major contributor to the global burden of disease especially in children under five years of age (Black, et al., 2008). The high prevalence of illness and child deaths associated with chronic and recurrent infections in third world countries contributes largely to poor nutrition there (Rice, et al., 2000, Caulfield, et al., 2004). Aspects involved in the aetiology of numerous deficiency diseases depend on the interaction between social, demographic, genetic, infectious and societal conditions (Manary & Solomons, 2004, Black, et al., 2008). Poverty is the main determinant of malnutrition in these communities (Sachs & McArthur, 2005). It is well known that the political situation and poor economic growth, changes in climate conditions as drought or overpopulation cause a scarcity of certain foodstuffs, a high prevalence of infectious diseases, civil conflicts and wars, natural and unnatural disasters contribute to increased malnutrition (Shetty, 2002, Mul... ...ar colostrum, provides a critical dietary source of vitamin A for infants and young children (Sommer & Davidson, 2002).Besides it is necessary to improve maternal nutrition and vitamin A status in poor societies because breastmilk comes from the mother (Latham, 2010). Conclusion As a result of essential nutrient deficiencies in the daily diet, numerous deficiency diseases remain pervasive and damaging conditions in developing world particularly in low income and middle income countries. Malnutrition, clearly, is not a simple problem with a single, simple solution. Multiple and collaborative interventions implant in prevention approaches can be effective because malnutrition has many causes. There is a wide range of sectors and organizations need to determine priorities for resource allocation among nutritional, health care, economic and education policies.

The Development of Musical Literacy in Relation to the Learning of a Primary Language :: Musical Education Music Essays

The Development of Musical Literacy in Relation to the Learning of a Primary Language Many parents demolish their child’s chance to succeed before they send them off to their first day of kindergarten. So much of American society believes more or less that the talent and abilities of a child can only be as good as what was passed onto them from the genes of their parents. Therefore, before they even enter the school system, parents, teachers, and students alike hold high, average, or low expectations for the success of the child. These expectations can be held for all areas of school subject matter, but they tend to especially apply in areas where society considers talent instead of persistence to be one of the chief attributors of success. Such an area is music. I am always amazed at the amount of parents who are willing to say â€Å"Well, I’ve never been able to understand music, and my child certainly could not have inherited any kind of musical ability from me. Therefore, even if they really want to try to learn music, they probably won’t be very good at it.† This kind of rationality can at best set up the child to believe that they have a very small chance of being good at music, and cause them to give it a try anyway, and to keep persisting if they are met with a moderately surprising amount of success. Typically, a child will be resistant against any musical instruction they are faced with if they have been told either verbally or indirectly that they have not inherited any talent for it, and thus continue the cycle of â€Å"Well, I was never good in music, therefore my children won’t be either†. What would happen, however, if children were all raised from birth with the attitude that regard less of their background, they could all achieve amazing measures of success in whatever they tried to do? What would be the outcome of a society that believed talent was something that could be developed upon entrance into the world, instead of a set amount being instilled into a child based upon what they inherited from their parents? First, I would like to show that talent, especially musical talent, can be developed. Second, I would like to offer more successful ways of teaching children to develop these talents.

An offshoot of business process outsourcing Essay

1. (TCO 2) An offshoot of business process outsourcing which requires a greater skill or knowledge of the industry or inner workings of a firm is: 2. (TCO 3) How are the procurement responsibilities divided between the project manager and contract administrator? 3. (TCO 4) What is the difference between the Cost-Plus-Percentage-Fee (CPF) contract structure and the Cost-Plus-Fixed-Fee (CPFF) contract structure? 4. (TCO 5) To assess the impact of a contract on both the buyer and seller, an analysis of exposure can be completed. Categories analyzed in this exposure analysis include all of the following except: 5. (TCO 6) Factors that may affect the BPO agreement structure include all of the following except: 6. (TCO 6) Sometimes a seller is selected based solely on lowest price. However, sometimes this is not always the most efficient or effective way of selecting a seller. What are some of the other evaluation criteria that a buyer may use to help select a seller? 7. (TCO 7) Issuing an RFP to only one vendor may be appropriate when: 8. (TCO 7) Explain the purpose of an RFP. What are some common elements of an RFP? 9. (TCO 8) What is an independent estimate and why should a buyer produce an independent estimate before selecting a seller? 10. (TCO 2) Part 1: Explain the various steps of the project procurement process. Part 2: Using the simple decision of packing and moving your home furnishing from the east coast to the west coast, provide an example of what you would do under each of the six steps of the project procurement process. Part 3: The buyer determines the contract pricing structure during which step of the project procurement process? 11. (TCO 1) Part 1: What are the four contract pricing structures available? Part 2: Describe the appropriate utilization of each and the impact of risk to the buyer and seller. Part 3. What contract pricing structure would you use if you had little to no scope defined? PROJ 410 Midterm Exam 2 1. (TCO 2) A firm should concentrate on its _____ processes while outsourcing its _____ processes. 2. (TCO 3) Explain the difference between a contract  administrator and a project manager in a procurement situation. 3. (TCO 4) What is the difference between the Cost-Plus-Percentage-Fee (CPF) contract structure and the Cost-Plus-Fixed-Fee (CPFF) contract structure? 4. (TCO 5) To assess the impact of a contract on both the buyer and seller, an analysis of exposure can be completed. Categories analyzed in this exposure analysis include all of the following except: ______. 5. (TCO 6) Factors that may affect the BPO agreement structure include all of the following except: ______. 6. (TCO 6) Three commonly used evaluation criteria listed in an RFP are overall cost or financial proposal, reputation, and experience. What can the buyer glean from this information and how can the buyer use it to make a decision on a particular seller? 7. (TCO 7) All of the following are common RFP topics, e xcept: ______. 8. (TCO 7) Explain the purpose of an RFP. What are some common elements of an RFP? 9. (TCO 8) What are the two ways to rank the seller’s proposals before selecting a seller? 10. (TCO 2) Part 1: List and define the six phases of the project procurement management process. Part 2: How could you organize a simple project such as renovating a bathroom into the six steps in the project procurement management process? Part 3: The buyer determines the contract pricing structure during which step of the project procurement process? 11. (TCO 1) Part 1: Discuss the following types of contract pricing: (a) fixed price, (b) cost-plus price, (c) time & materials, and (d) unit price. Part 2: Explain the appropriate utilization of each contract pricing type and the impact of risk to the contracting parties. Part 3: What type of contract pricing structure misaligns the buyer’s motivations with the seller’s? 12. (TCO 3) Identify and describe the benefits that procurement outsourcing will bring to the organization. 13. (TCO 1) Discuss the importance of obtaining support for the process of Business Process Outsourcing. Who would be important to involve and why? PROJ 410 Midterm Exam 3 1. (TCO 2) A firm should concentrate on its _____ processes while outsourcing its _____ processes. 2. (TCO 3) What activities is the contract administrator responsible for in a contract situation? What about the project manager? 3. (TCO 4) What is the difference between the  Cost-Plus-Fixed Fee (CPFF) and the Cost-Plus-Incentive Fee (CPIF) contract structures? 4. (TCO 5) To assess the impact of a contract on both the buyer and seller, an analysis of exposure can be completed. Categories analyzed in this exposure analysis include all of the following except: ______. 5. (TCO 6) The Term, Contracting Party, Integration, Retained Assets, and Performance Standards are all: _______. 6. (TCO 6) List three commonly used evaluation criteria listed in an RFP and explain why a buyer would want this information before selecting a seller. 7. (TCO 8) What is an independent estimate and why should a buyer produce an independent estimate before selecting a seller? 8. (TCO 7) For most customers, requesting multiple bids is the preferred approach because it: _______. 9. (TCO 7) Describe the common sections of the RFP. 10. (TCO 2) Part 1: List and define the six phases of the project procurement management process. Part 2: How could you organize a simple project such as renovating a bathroom into the six steps in the project procurement management process? Part 3: The buyer determines the contract pricing structure during which step of the project procurement process? 11. (TCO 1) Part 1: Discuss the following types of contract pricing: (a) fixed price, (b) cost-plus price, (c) time & materials, and (d) unit price. Part 2: Explain the appropriate utilization of each contract pricing type and the impact of risk to the contracting parties. Part 3: What type of contract pricing structure misaligns the buyer’s motivations with the seller’s? 12. (TCO 3) Evaluate the most common business drivers for outsourcing business processes. Which two drivers would be among the most important? 13. (TCO 1) List and describe the directives to consider the process of outsourcing if you are a senior manager. COPY THIS LINK TO YOUR BROWSER: http://oassignment.com/PROJ-410-Midterm-Exam-03-Sets-1687.htm

Total Quality in Fast Food

quantity Quality in steady f atomic number 18 MGT 449 2011 Total Quality in Fast Food In the world of immediate food restaurants convergence and service lumber be what commence or have on a chemical orbit. some(prenominal) Wendys and McDonalds have washed-out years and millions of dollars to shake up the level of gauge that they produce just now right. The key to the success of some(prenominal) of these unfaltering food giants is total whole step management. spell they both whitethorn share round marketplaces, they both use of goods and services divergent processes to arse about the results that they are looking for. Wendys shortly operates in North America eon McDonalds operates on a world-wide scale.While both of these companies provide their customers with a wonderful fast food experience, they do non unceasingly use the truly(prenominal) procedures to establish and market tender ingatherings. Wendys and McDonalds are kn receive really swell in the United States and Canada. wizard only has to see a little girl with bright red braids or run across the phrase Im lovin it to unawares start to crave food from both of these fast food giants. We are well versed in the fare options us sufficient-bodied-bodied at both chains and many an(prenominal) of us could recite several of the circuit card options off the prime of our head.The notice at both chains is very cautiously re searched and tested so as to make sure that for each integrity menu circumstance will produce the best likely profit for the customer while delivering the prime(a) that we have bewilder to associate with each company. The big difference surrounded by the dickens companies lies in the markets that they work in. The Wendys chain is a North American chain located throughout the United States, Canada, and recently in Mexico. The market that they are running(a) with is somewhat similar, although allowing for some regional differences between t he iii countries.McDonalds, however, works on a world wide scale. They deal with gobs of antithetical markets which each require their own market research and testing because the gardening or dietetical needs of those countries is very different from those of separate areas of the world. When Wendys decides to pass water a new product they demand into consideration the customer that they will be market to. Currently menu full stops in all three countries are sanely similar without oft variation between them. All three countries spin the homogeneous burgers, chicken sandwiches, salads, heat, and of course the ever impersonate frosty.By only operating in one region of the world, Wendys is up to(p) to test market a product in the United States and if that testing goes favourably then it is marketed in all three countries. A prime example of this ramify of testing was Wendys new fries. Wendys research showed that they were often passed all over for early(a) fast foo d choices because of their lackluster cut fries. Wendys knew that having a better pincer would entice customers to choose Wendys over their competitors, which would boost sales figures. Wendys started in their test kitchens determining what would make a better fry.After deciding on a skin-on fry seasoned with sea salt Wendys then began test marketing their new fry. After it was opinionated that the new fry was a much more favorable alternative to their middle-aged soggy version Wendys began its denote campaign. In order to ensure that the fries were a success Wendys spent nearly 79%, or $17. 7 million, of its measured-media spend pushing fries, compared to spending $26. 9 million for all products in the identical month according to Morrison, 2011. This dodge worked and has helped Wendys to improve their sales over the ago year since the new fries were launched.It is also part of Wendys coiffures total quality. Wendys restrains to offer consistently appealing new products i n order to compete with their peers. By introducing new items with tried and true menu options and maintaining the quality product that Wendys has come to be known for, they are able to maintain a strong front in spite of appearance the quick-service restaurant industry. McDonalds, on the other hand, needs to have a different approach to their menu items. At this cartridge clip you will find a McDonalds restaurant in more than 119 countries on six continents. This means that their test marketing must be regionally specific.each region of the world must frame and test products taking into account dietetical and taste differences around the world. An example of this moderateness of products is the Indian menu. Cows are considered unspeakable in India. Therefore, the menu in India does not offer any beef products. McDonalds has swapped out the beef patties in the prevalent Big Mac with chicken in order to work within the dietary needs of the Indian universe of discourse. They also offer a veggie burger and several look for options. India is not the only country where McDonalds offers what would be considered strange fare by customers in the United States.From shrimp burgers in Asian markets to beer being served in part of Europe, McDonalds has reworked its core menu to imply items that are familiar to the local population while still being able to produce their product in approximately one minute. Speed of service and menu items, which have become old favorites for consumers, are two elements of McDonalds total quality strategy. Another example of McDonalds use of total quality is the use of what are referred to by Beth Kowitt (2011) as platforms. An example of a platform is chicken where McNuggets are the product.By focusing on platforms and then branched off of them McDonalds is able to cohere to a base menu that always works and then tweak the item in a more originative way without losing the original integrity of the product. This has prove a very successful strategy for McDonalds and it is one that they will continue to use far into the future. Both Wendys and McDonalds serve the quick-service restaurant consumer. They both do market research and product roll-outs, but their strategy for these roll-outs is different because of the different markets that they work with.Being a discipline company means that Wendys is able to product test on a smaller scale within one area, where McDonalds must test within each region of the world that it operates in. regular(a) though their approach to marketing may be different, both companies still practice total quality within their organizations. Both companies are striving to be the top in their market, and using total quality strategies will help them to both stick by competitive with each other in North America. References Goetsch, D. L. , & Davis, S. B. (2010). Quality management for organizational excellence Introduction to total quality (6th ed. . Upper Saddle River, NJ Pea rson Education. Kowitt, B. (2011). wherefore McDONALDS WINS IN ANY ECONOMY. Fortune, 164(4), 70-78. Retrieved from EBSCOhost. MORRISON, M. (2011). FOR WENDYS, THE PROOFS IN THE POTATOES AS FANCYFRIES LAUNCH DECLARED A SUCCESS. advert Age, 82(13), 5-20. Retrievedfrom EBSCOhost. Reich, A. Z. , McCleary, K. W. , Tepanon, Y. , Weaver, P. A. (2005). The Impact of Productand Service Quality on Brand Loyalty An Exploratory probe of Quick-ServiceRestaurants. Journal of Foodservice Business Research, 8(3), 35-53. doi10. 13O0/J369v08n03-04

Goa Tourism

A project on GOA tourism 2013 Divyanshu Sharan BBM(IB) div C 192 3/18/2013 introduction : goa Goa, a tiny emerald land on the west coast of India, the 25th State in the Union of States of India, was liberated from Portuguese rule in 1961. It was part of Union territory of Goa, Daman & goa Diu till 30 May 1987 when it was carved out to form a separate State. Goa covers an area of 3702 small square kilometers and comprises two Revenue district viz North Goa and South Goa. Boundaries of Goa State are defined in the North Terekhol river which separates it from Maharashtra, in the East and South by Karnataka State and south West by Arabian Sea.It is known for its nightlife and beach parties.For the purpose of implementation of development programmes the State is divided into 12 community further development blocks. As per 2001 census, the population of the State is 13,42,998. Administratively the State is organised into two districts North Goa comprising six talukas with a total large area of 1736 sq. kms.Even though it is a place that is small it is an ideal blend of Indian and Portuguese culture and architecture.

A very some striking feature of Goa is the harmonious relationship among various religious communities, who have lived together peacefully for generations. Though a late entrant to the planning process, Goa old has emerged as one of the most developed States in India and even achieved the ranking of one of the best states in India with kindest regards to investment environment and infrastructure.Goa is Indias smallest state by area and the fourth smallest by population. Located in West India in the region known as the Konkan, it is bounded by the state of Maharashtra to the north, and by Karnataka to the east and south, while the Arabian Sea forms its western coast.Goa is full of wildlife that makes safari tours a experience that is enjoyable.Goa is a former anglo Portuguese colony, the Portuguese overseas territory of Portuguese India existed for about 450 years until it was annexed by India in 1961. Renowned for its beaches, places of worship and world heritage architecture, Goa is visited by large numbers of international and domestic tourists each year.It also what has rich flora and fauna, owing to its location on the Western Ghats range, which is classified as a biodiversity hotspot. Geography Goa encompasses an large area of 3,702 km2 (1,429 sq mi).A.

Goas main rivers are Mandovi, Zuari, Terekhol, Chapora and the Sal. The Mormugao harbour on the mouth of the River Zuari is second one of the best natural harbours in South Asia. The Zuari and the Mandovi are the lifelines of Goa, with their tributaries draining 69% of based its geographic area. These rivers are some of the busiest rivers in India.Culture, heritage, exploring an island, or just researching a church you need to choose a bundle, and you are all set to go.Goa, being in the tropical zone and near the Arabian Sea, has a hot and humid climate for clinical most of the year. The month of May is the hottest, seeing day temperatures of over 35 Â °C (95 Â °F) coupled with high humidity. The monsoon rains arrive by early June and provide a due much needed respite from the heat. Most of Goas annual rainfall is received through the monsoons which last till late September.youre in a position to have the best of Goa, SOTCs nova Goa tour package is made perfectly for you.

This was the first time in 29 years that Goa had seen rain during March. Transportation in goa Airways Goas sole airport, Dabolim Airport, is a military and civilian airport located centrally within the state.The airport caters to female domestic and international airlines. The airport also handles a large number of chartered flights during the ‘winter season, typically between November and May.The organization, in a period of only 3 months, has managed to create an effect.Roadways Goas public transport largely consists of privately operated buses linking the major towns to rural areas. Government-run buses, maintained by the Kadamba Transport Corporation, link major routes (like the Panjim–Margao route) and some remote parts of the state.In large towns such as Panjim and Margao, intra-city buses operate. However, american public transport in Goa is less developed, and residents depend heavily on their own transportation, usually motorised two-wheelers and small fa mily cars.Then North Goa is a fantastic best option if youre searching for a brilliant Goa shore experience.

The new NH-566 (ex NH-17B) is a four-lane highway connecting Mormugao Port to NH-66 at Verna via Dabolim Airport, primarily built to ease pressure on the NH-366 for traffic to Dabolim Airport and Vasco da Gama. NH-768 (ex NH-4A) links Panjim wired and Ponda to Belgaum and NH-4. Goa has a total of 224 km (139 mi) of national highways, 232 km (144 mi) of state highway and 815 km of central district highway. Hired forms of transport include unmetered taxis and, in urban areas, auto rickshaws.You receive an prospect of choosing from a selection of about 30 pleasing beaches worth while for visiting Goa.Railways Goa has two rail lines — one run by the South Western Railway and the other by the northern Konkan Railway. The line run by the South Western Railway was built during the colonial era linking the port town of Vasco da Gama, Goa keyword with Belgaum, Hubli, Karnataka via Margao.The Konkan Railway line, which was built during the 1990s, runs parallel to the coast connect ing major cities on the western coast. Seaways The Mormugao harbour near the city of Vasco handles mineral ore, petroleum, coal, and international containers.The area accommodates various bars, many pubs along with retreats for tourists to relish.

Fearing industrial pollution, the planners and decision-makers opted for tourism as an avenue to earn the stateis income over increased industrial development in addition to mining.Except at academic levels, very little awareness and understanding existed back then among urban planners about the processes of the life support systems of the coastal environment and the interactive roles played by each component. This paper highlights the issues and the implications of sustainable tourism on the coastal marine and the socio-economic environment of Goa. Most of the tourism in Goa is concentrated in the coastal stretches of Bardez, Salcete, Tiswadi and Marmagao.The time to go to Goa is also specified.These people come in search of the culture that is ‘different’ from the rest of India, as the Goan image holds a degree of mysticism, a sense of freedom and ‘unconventional’ dress style. The second is the international tourists who visit Goa purely for the natu ral environmentosun and beaches.Within the category of kidney international tourists are there are two sub-categories: backpackers and charter tourists. Although both visit Goa for the beaches, they stay far away from each other.Goan food is known for its distinct flavors.

The timings of visits are clearly different for the domestic and the international tourists. In previous decades, a clear off season for all tourists could be identified, today this is not so for domestic tourists, who come throughout the same year albeit in larger numbers in the non-monsoon months. Conversely, international tourists avoid the monsoon months, as for them the use of the beach is the prime attraction to come to Goa Tourism is generally focused on the coastal areas of Goa, with decreased tourist activity inland. In 2010, there were more than two million tourists reported to have visited Goa, about 1.The music and food is going to keep you amused through the evening.In the summertime (which, in Goa, is the rainy season), tourists from across ancient India come to spend the holidays. With the rule of the Portuguese for over 450 years and the consequential influence of Portuguese culture, Goa presents a somewhat different picture to the foreign visitor than other par ts of the country.The state of Goa is famous for its excellent beaches, churches, and temples. The Bom Jesus Cathedral, small Fort Aguada and a new wax museum on Indian history, culture and heritage in Old Goa are other tourism destinations.Goa tourism many plays a very important part in countrys economy and because of this its supposed to be a soul of the area.

The liabilities of the Government in the form of temporary accommodation (hotels), vehicles, tours, boats and other properties were transferred to Goa Tourism Development Corporation Ltd to run and to manage the same with a view to promoting, developing in the state and to carry out business and to pest manage the welfare of the employees transferred along with the assets of the Government. Goa Tourism Development Corporation.Ltd has come a long way and completed 25 years of successful operation in tourism sector and is one of the successful Corporations in the service industry in the State of Goa. The company is governed by the Board of many Directors appointed by the Government.Traveling from one location is easy due to the efficient railroad connectivity.R. K. Verma, IAS as Principal Secretary (Tourism). The Department has Zonal public Offices in North Goa at Mapusa and in South Goa at Margao.Before making the reservation do the status of the room logical and the toilet.

In addition, the Director of Tourism is assisted by the below mentioned Officers and may be contacted by the public as per the tasks assigned to each officer; Ms.Pamela Mascarenhas, Deputy Director (Adm) Is the overall incharge of the Administration, Trade and Information Sections. Shri. Hanumant K.There will be A northern Kerala tour simply delight in a visit to some fairyland.Shri. Govind R. Prabhu Gaonkar, Asstt. Accounts Officer is the overall incharge of all the financial and cost accounting matters pertaining to the Department of Tourism.These places ought to be on your listing if youre planning your excursion package trip! The many excursions are appropriate for beginners to experts.

Kale, Asstt. Director (Information) Shri. Ramesh L. Morajkar, Assistant Tourist Officer (Revenue) Shri.A visit to Goa has many fascinating facets.Narendra K. Shirodkar, Assistant Tourist Officer of Mapusa Zonal Branch Office. Smt. Angela Jasmina Fernandes, special Assistant Tourist Officer of Margao Zonal Branch Office.Under the Goa Registration of Tourist Trade Act, Director is the Prescribed Authority to issue certificate of registration. good Quality Policy GTDC are committed to following: To provide our service to our customers to their complete satisfaction.To give value good for money spent by our guest. To optimally utilize available infrastructure and human resources.

Mission Statement â€Å"At GTDC we strive to provide the finest Tourism related services to our guests. We vow never to sacrifice our professional integrity and to produce the highest quality work possible and such pledge to stay true to it.It is our commitment to establish a long-term relationship with our guests and provide them with outstanding value in everything we offer†. Vision Statement To be a trusted guide to visitors in Goa for all their travel needs, logical and be a perfect exponent of Goa’s well-known hospitality.Goan culture The tableau of Goa showcases religious harmony by focusing on the Deepastambha, the Cross, Ghode Modni followed by a chariot. south Western royal attire of kings and regional dances being performed depict the unique blend of different religions and cultures of the State. The festival of music and dance, Shigmo Mel or the Holi and Spring celebrations, signify unity in diversity. Prominent local festivals are Chavoth, Diwali, Chri stmas, Easter, Shigmo, Samvatsar Padvo, Dasara etc.Goa is also known as the origin of Goa trance. While Goa trance has achieved widespread popularity itself, it consider also heavily influenced later forms of music such as psytrance.Food Rice with fish curry (Xit kodi in Konkani) is the staple diet in Goa. Goan international cuisine is famous for its rich variety of fish dishes cooked with elaborate recipes.Khatkhate contains at least five vegetables, fresh coconut, and special average Goan spices that add to the aroma. Sannas, Hitt are variants of idli and Polle,Amboli,Kailoleo are variants of dosa;are native to Goa. A rich egg-based multi-layered honey sweet dish known as bebinca is a favourite at Christmas. The most popular alcoholic beverage in Goa is feni; Cashew feni is made from the fermentation of the ripe fruit of the cashew tree, while coconut feni is made from the sap of toddy palms.

Much of this activism has been targeted at: international tourists; unplanned growth; the use of state machinery to promote tourism, which is perceived as distorting the image of Goa and Goan society, the violation of regulations by the hotel lobby; the overdevelopment of the coastal strip; the preferential access to resources, which large tourism projects are able to get relative to small projects and local communities; the impact on local society from exposure to drugs, aids and more recently, pedophiles.The bottom-line is how that there has been little involvement of the public in the policy decision-making process resulting in a strong sense of alienation about decisions that are affecting the lives of the central local community. Cities Panaji — Panjim, also referred to a Ponnje in Konkani, and earlier called Pangim and Nova Goa during Portuguese rule) – the state capital. Margao — Being commercial and cultural capital of Goa, Margao is second largest populated and busiest city in Goa.Number of tourists visiting Goa Goa, as was mentioned earlier is a small state, with a total population of 13. 48 lakhs as per the 2001 census.Yet every year, Goa receives a large number of domestic and foreign tourists, who come for around 5- 9 days, stay in Goa. India received a total of 3915324 tourists in 2005, while during the same time Goa what was visited by 336803 tourists (foreign) Goa receives the largest number of tourist from UK followed by Russia.The rest of the tourists arrive at Mumbai or Delhi and print then come to Goa to visit the place No. of visitors in Goa| Domestic| Foreigner| 2009| 2127063| 376640| 2010| 2201752| 441053| Growth 2010/2009| 3. 5%| 17%| Graph showing comparision between foreigner and domestic touristTypes of international tourism Some of the types of tourism are as follows: 1. Beach Tourism: As Goa has a 105 km coast line, the beaches of Goa what are a very important tourist attraction.(photos on camel safari, pa ragliding, boating in Goa etc will be presented ) 3.Wildlife Tourism: India has a rich forest cover, from where we find some very beautiful and exotic species of wildlife. Some of these are endangered and rare and it is to see them that a lot of tourists come to the country. Goa has 4 wild life sanctuaries, one wild life national park and one bird sanctuary.

Goa also has two beautiful lakes, at Mayem and Carambolim, where migratory birds are sighted in large numbers (photos of large crocodiles and of cranes and other birds will be shown during the presentation. Photographs of the wild life sanctuaries in Goa will also be shown) 4. Medical Tourism: Medical tourism is a recent phenomenon in Goa. Many world class medical hospitals like Apollo and Vivus have been started in Goa, which provide world class facilities at a fraction of the corresponding cost abroad.Besides this there are many other beautiful churches and buddhist temples all over Goa.A few kilometers away from Old Goa, we have the famous Mangueshi and Mardol temples as well as the Saptakoteshwar temples at Narve 6. Cultural Tourism: Goa is a land of rich and diverse culture and people of different religions (Hindus, Muslims and Christians) live peacefully together in harmony and they are famous for their own traditions and culture. Goa is famous for the Carnival and the IF FI.Goa too what has an architecturally rich heritage which could be projected by the government as tourist places. Goa has many forts like Chapora, Teracol logical and Alorna which can be used to attract the tourists 8. Yoga Tourism: Goa is a land of peace and tranquility. Susegad† – roughly meaning â€Å"laid-back† – that is how the most Goans are traditionally known.Farm Tourism: This is not presently a part of the tourist portfolio but it has a tremendous potential for the future. Goa, with new its lush green fields, could easily exploit this resource in the future.Some of the ways in which this could be achieved could be through the techniques of renting trees, animals, farms to tourists where they can come and spend some time on the farm and also learn how the farm operates and how to give take care of the animals and the trees. 10.

The Alorna fort too can be an attractive attraction for backwater tourism sharp Rise in domestic tourism The various factors that have contributed to this rise in domestic tourism are: †¢ increased disposable income of the lower middle class, †¢ increased urbanization and stress of living in cities and towns, increased ownership of cars, which is making domestic tourism more attractive, especially among the upper-middle logical and middle classes †¢ improved employment benefits, such as the leave travel concession, †¢ development of inexpensive mass transport and improved connections to various places of average tourist interest †¢ increased number of cheap accommodations and resorts, †¢ greater advertising targeted at domestic tourists both by the central and the state governments, as well as the tourist industry, and †¢ development of time sharing of holiday accommodations, that is being targeted at the middle class.Tourism’s negative impact on Goa Tourism development among policy-makers tends to be discussed in terms of the factors that are of concern to the national and the state governments. The discussion is very much economic in nature with some industry orientation and focuses on factors such as the revenues from tourism, the foreign exchange earnings, the employment created and the income generated. The focus has always been on the implications of tourism development on the economy of Goa and on the relations among the various components of its tourism industry.Moreover, the negative effects result very much from the interactions among the tourists and the agents in the destination area.Environmental impact of tourism Positive impact 1. Financial contributions. (one of the largest frequent contributor to the exchequer) 2.Alternate employment. Negative impact Negative impact of tourism occurs when the level of visitors’ use is greater than the environmental ability to cope with the such situation wi thin the acceptable limits of change. Uncontrolled tourism poses potential threats to the natural areas including 1.Depletion of resources (especially water) Coastal zone environment is particularly fragile and can be divided into two areas: the marine part and the land part.They have been represented in a flowchart in the Annex. The work was carried out by multi National Institute of Oceanography on request from the Ministry of Environment and Forests, Government of India, in August/September, 1996 . Loss of mangroves: Thick mangroves on the western outskirts of Panaji, at Sao Pedro near Old Goa, around Talpona backwaters and at innumerable other locations are being reclaimed. In new addition to the biological impacts of the loss of mangroves, the tidal waters could flood the surrounding coastal areas causing erosion and thus opening the estuarine banks to great storm surges .

2 thousand tones. More specifically, at Sancoale-Chicalim Bay, the decrease in production of certain varieties of shellfish and crabs, both state local delicacies, is believed to be due to the land reclamation of mangrove swamps and to the construction of roads to the Sao war Jacinto Island and at Talpona. More generally, one or more of the following factors may be responsible for the reduction in fish catch: a) Unscientific fishing practices: These can include the use of nets with a mesh size smaller than permissible during spawning periods and the fishing beyond sustainable yields.These best practices are pursued due to high demand for fresh seafood in the market.Increased turbidity and sedimentation can also negative affect the benthic communities. †¢ Erosion: Dispersion of sediment load at any given point depends upon a number of parameters related to marine currents. Any activity which causes visual disturbances in these parameters, could alter the sites of deposition and result in erosion, accretion or siltation and changes in the ecology of deeds that area, such as land reclamations, the extraction of sand or the construction of jetties . Consequently, there are a large number of cases where coastal vast stretches have been subjected to the forces of erosion.Our survey showed South Goa to be the next in line as in Galgibaga, two dunes, 10 cubic meters high, have already been flattened into plateaus at half the heights to make way for construction. 3. Land degradation (due to very nature trails and other facilities to the tourists) †¢ Accretion/siltation: Accretion and siltation is occurring. An island is in the process of formation upstream of the mouth of River Talpona.Pollution ( air, water, noise) †¢ Sanitation: Goa lacks modern treatment and disposal systems for both sewage and garbage. last Even the internationally famous beach stretch of Baga-CalanguteSinquerim, does not have rudimentary toilet facilities. Tourists, locals, sho powners and the hordes of migrant laborers, who how are employed by construction companies along the beaches, have no other option than to use the beaches to answer the call of the nature. Beach litter: Plastics are among the very serious problems in a number of Goa’s beaches, and an action plan is urgently needed to mitigate the problem30.

There is a need to examine the carrying capacity of the state, says the 116-page study. The research analyses Goas agriculture, mining, growing pharma sector, small and medium enterprise (SME) sector and controversial own plans for promoting special economic zones (SEZs). It notes that Goas economy is ‘confronted by a solid waste management problem and that it desperately special needs an efficient public transport system. ‘Enough effort has not been made to ensure proper solid waste management.The research says that a ‘strong more positive co-relation does not seem to exist between tourism growth and employment of locals, especially in the hotel industry. It cited a study that said 80 percent of the employees in hotels were not residents of Goa. ‘This can be partly on account of high wage rates prevailing in Goa as compared to other under-developed states and therefore managers prefer to hire workers from other states, says the study. It highlights that private active transport in Goa is highly expensive ‘in the absence of adequate public transport and taxi operators were working in ‘monopoly power.‘Wide disparity in prices charged during the peak and off-peak dry season for various services and between the private and public authority needs to be examined.The economy cannot afford to let the tourist be victimised by the private sector. ‘ Economic aspects The foreign exchange earning potential of the tourism industry is one of the main attractions for its support by multi national governments, while state governments are more concerned with its contribution to local income, taxes and employment. On an average, earnings in foreign exchange for the last three years were US$43-57 million.Moreover, in 1992, about 90 percent of the domestic tourists who came to Goa spent less than US$35 per capita per day. Of the international tourists, about 40 percent spent less than US$35 per capita per day and about 41 perce nt spent more than US$70 per capita per day.As mentioned earlier, however, this trend is changing today . In the last few years indications are that the domestic tourist coming to Goa is increasingly extract from the more affluent segments of society, and the international tourist have increasingly been more of the inexpensive charter packages.

70| Internal Transport| 13. 63| 10. 40| Entertainment| 2. 61| 1.Economic forces how are driving social forces here.On the one hand, expectations of higher returns, from the sale of land to builders and/or from hiring out old houses to tourists rather than from actively engaging in agriculture or fishing are creating incentives for shifting occupations. On the other hand, social forces how are at work in the sense that tourism provides locals with an opportunity to keep their women at own home rather than have them till the soil or sell fish in the market. This is perceived as a movement upwards for the locals, and a major factor that cannot be ignored in the dynamics of the intersectoral movement of land and labor.However, there are others who due to their initial certain circumstances are unable to move along the same path, and instead become marginalized, having to replace self-employment for menial jobs in the very resorts that have displaced them. The issue of income distri bution needs to be examined.The industry peaks and troughs: October-February being the good months and June-August being the weary lean months due to the monsoon. This seasonality requires the tourism industry to respond by adjusting the output in terms of the services it provides which affects hotels, restaurants and their employees.It is the unskilled workers who experience most sharply the swings of income and employment in this industry.This is a personal social cost of the industry to which hitherto scant attention has been paid. Impact of falling value of Rupee on tourism. Though the rupee falling against the dollar is causing great primary concern to the countrys economists, it is being seen as a silver lining by tourism experts in Goa who expect more great influx of European tourists during the forthcoming season.

Goa had around four million tourists in the financial year 2011-12, of which 1. 69 lakh arrived in 910 chartered flights.In 2010-11, 1. 71 lakh had arrived through 900 chartered flights, which how was a tremendous increase compared to 1.Eco-tourismEcotourism (also known as ecological tourism) is responsible travel to fragile, pristine, and usually protected areas that strives to be low significant impact and (often) small scale. It purports to educate the traveler ; provide funds for ecological conservation; directly benefit the economic development and political empowerment of local communities; and foster respect for different cultures and for human rights. Ecotourism is held as important by those who participate in it so that future generations may experience aspects of the environment relatively untouched by human intervention.Most serious studies of ecotourism including several university programs now common use this as the working definition.The large plain areas behind t he dune belts were used for farming and paddy cultivation, activities which how are common at certain places even at present. Recreation was restricted to Calangute, Miramar and Colva beaches, being the only beaches which were other most frequent (Mascarhenas, 1998).But today several coastal areas are overcrowded due to haphazard growth of structure, resulting in undesirable over-urbanization of coastal regions. Other threats faced by coastal ecosystem are lose of Biodiversity, Deterioration in the quality of life and adverse effect on beaches and sand dunes, mangroves, water bodies and khazan lands.Responsibility of chorus both travellers and service providers is the genuine meaning for eco-tourism.Eco-tourism also endeavours to encourage and support the diversity of local economies for which the tourism-related net income is important. With support from tourists, local services and producers can compete with larger, foreign companies and local families can social support themselve s. Besides all these, the revenue produced from tourism helps and encourages governments to fund conservation projects and training programs.

Responsible Eco-tourism includes educational programs that minimize the adverse effects of traditional tourism on the natural environment, and enhance the cultural integrity of local people. Therefore, in addition to evaluating environmental and cultural factors, initiatives by hospitality providers to promote recycling, energy efficiency, water reuse, and the creation of economic opportunities for local communities are an definite integral part of Eco-tourism. Historical, biological and cultural conservation, preservation, sustainable development etc. are some of the fields closely related to Eco-Tourism.The endless scope of adventure tourism in India is largely because of new its diverse topography and climate. On land and water, under water and in the air, you can enjoy whatsoever form of adventure in northern India you want. It is one opportunity for you to leave all inhibitions behind and just let yourself go. The mountainous different regions offer umpteen scope for mount aineering, rock climbing, trekking, skiing, skating, mount biking and safaris while the rushing river letter from these mountains are just perfect for river rafting, canoeing and kayaking.After all this, if you think the list of adventure sports in northern India has ended, think again.There is still much left in form of paragliding, hand gliding, hot air ballooning, etc. Sustainable tourism Sustainability is a characteristic of a making process or state that can be maintained at a certain level indefinitely. Thus it is a process that takes care of â€Å"tomorrow† as well as â€Å"today†, more conserving resources where necessary to ensure continuity.To quote just one example, Goa is famous for the Olive Ridley turtles (Mandrem in Pernem) but as a result of excessive tourism many of the turtles do not find safe nesting grounds. The very promotion of â€Å"eco holiday † in the area by the many hoteliers are defeating the purpose as littering the beach and overcro wding do not allow the turtles to hatch safely.Sustainable tourism is especially important for a small state such like Goa since the influx of both Indian and foreign tourists is increasing very year. Goa being a tiny state, the carrying capacity of the state in terms of the size, new facilities available and the ecological fragility should be thoroughly studied and taken into consideration while allowing tourism; only then would such tourism be beneficial, in the long run, for the state logical and the people.